Build your nonprofit Risk Management and Accountability skills: for Boards, Leaders, Staff & Students. Every day in healthcare, mental health and community support settings, a client is experiencing fear of ‘something going wrong’, prior to or during their experience. To what extent are we, healthcare and community leaders, prepared to maintain this status quo? Why do some healthcare and community settings have better patient quality and safety results than others? How do leaders ensure that errors are rare, and client results are excellent? Apply the knowledge and skills in REDUCING RISK & PROMOTING ACCOUNTABILITY in HEALTHCARE, and be part of a team that succeeds in driving Excellent Results for Every Client.
Jam-packed with core principles of risk management and accountability, tools, true stories, plus exercises and scenarios for you and your team. This book is a foundational primer, perfect to align all team members, and for those moving on to a profession in risk management… a must-have for your knowledge bank and, certainly an eye-opener.

Gisele Guenard is an award-winning positive change leader with extensive experience in multiple healthcare settings, academia, business, C-Level leadership and helping nonprofits succeed through Client Centered Governance Ⓡ.